At Allison Barnes Yarn, we are committed to respecting your privacy. This policy explains when and why we collect personal information about the people who visit our website, make purchases, and sign up to The Fibre Nerd (our weekly newsletter), and how we use this data and keep it secure. This policy has been updated to comply to GDPR legislation.
What do we do with your information?
We collect and use your information for a couple of purposes:
- To enable us to complete sales transactions, to provide you with our services, and to improve and promote our services;
- To track and analyze use of our website so that we can improve how our store operates, and provide the best experience possible.
- To verify compliance with applicable legal requirements and our policies.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. We use MailChimp as our email marketing platform.
What Data Do We Collect and How?
We collect information in the following ways
- Details of any requests, activity, or transactions you make through the services. Allison Barnes Yarn uses Shopify as our retail/website platform and Mailchimp for email marketing. The information you submit is collected and used by Shopify and Mailchimp in accordance with their privacy policies.
- Information about your activity on and interaction with Allison Barnes Yarn, including use of our website (such as your IP address, the type of device or browser you use, and your actions on the site) and email newsletter (such as what links you click and if and when you open the email) — we use Shopify, Google Analytics, and MailChimp for gathering this data;
- Information about the ways people visit and interact with our site, in the form of traffic analytics.
- Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);
We may collect other types of personal data if required under applicable law or if necessary for the purposes listed above. We will then inform you and ensure that there is a valid legal basis for doing so.
You may decline to provide us with your information and ask that your information be removed. However, this will limit your ability to register for an account or use our services. For example, if you decline, you may not receive our email newsletter.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing or receiving our newsletter, we will ask you directly for your expressed consent for that purpose.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org
We may disclose your personal information if we are required by law to do so.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We collect some data by using cookies; cookies are small snippets of text code that are placed on your computer or device’s hard drive when you visit a website. They are used to hold information that is used either by the website itself or a third party. You can always control cookies and set your browser to refuse new cookies and disable or delete old ones.
Here is a list of cookies that we use. We’ve listed them here with an explanation of what they’re used for so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com